Lunch rush ?

Busy? Tight space? Peak time rush? Minimal Time? No problem.

We don't need to tell you how manic it can get during peak hours. Let Q-Call help you with it. No need to waste time trying to shout orders or trying to grab a customers attention, an order status display means everyone stays informed of where the orders are and when to collect.

Cleaner Flow
Customers (and riders) can wait comfortably away from the counter areas until their order is called.

Fewer Interruptions
Fewer interruptions and questions on order status for your staff, allowing them to focus on preparing orders efficiently.

Better hand-off experience
Acts a shared reference point keeping everyone informed.

Professional Look
Look faster, more digital and more organised.
Q-Call adds a layer of professionalism to your service environment (even in neon pink).

Stylish

Designed to fit right in with your brand and styling from customised fonts to color schemes and section headers.

Flexible Layouts
Easily adjust the layout to suit your needs, ensuring a perfect fit for any environment. Q-Call comes with 7 different layout modes built in.

Background Customisation
Easily change background images to create a unique look for your space.

Custom Themes
Q-Call comes with a variety of colour themes for both text and backgrounds and you can create your own to match brand colours.

Custom Fonts
Upload your own fonts to match your brand identity and create a unique look for your Q-Call system.

Intuitive

Q-Call is designed to be simple, intuitive, and effective.

No one needs a complex system to have to learn. We designed Q-Call to be easy to use from the start. Get going in minutes, not hours.

It's instantly identifiable to customers and delivery staff alike, ensuring a smooth and efficient experience for everyone.

Versatile

7 different layouts which can be changed instantly from the admin panel depending on immediate needs.

Go between a full screen order ready view, designed for quick service to a promotional display for quieter times.

Your choice of layout ensures that Q-Call fits perfectly into any environment, providing flexibility and adaptability for your needs.

In the box

At Squaremouse we don't believe in making things complicated. We do believe in making clever tech simple (and cheaper) however.

Q-Call is designed to be simple, intuitive, and effective.

Small, secure and dedicated site server
Q-Call is supplied as a ready to go unit, simply plug into an existing HDMI display, load the controller from any browser device and start managing the queue.
The site server acts as the display driver and the web-based controller host.
A custom, stable operating system designed for the job means it will keep running smoothly and reliably.

Pre-shipping
Before shipping, we check and test every unit so its ready to go as soon as you receive it. We'll provide comprehensive instructions to get you started and we are always on hand to answer questions.

Easy to use controller
The controller is designed to be simple, intuitive and unbotrusive. It can run from any browser connected talking to the Q-Call site server. PIN protected access keeps it secure and prevents unauthorised access. Multiple controllers can be connected for a really flexible setup.

Seperate admin portal
Secured with username and password, the admin portal allows full configuration of the system from numbering to images and layout designs.

Seamless display control
Our flexDisplay technology sits at the heart of Q-Call driving the main display. Beautiful rendering, smooth transitions and clear displays mean a professional look all the time.

Your way

From auto-number assignment, manual assignment, direct call functions, Q-Call adapts to your workflow seamlessly.

Auto-number assignment:
Automatically assigns numbers to customers in the queue. Define a number range which works for you.

Manual assignment:
Allows staff to manually assign numbers as needed.

Direct call functions:
Enables direct calling of customers / riders when ready.

Multiple Controllers:
One at order point, one in the kitchen, and one at the pickup area. The choice is yours.
Controllers are kept in sync by the Q-Call system.

Customisable order time alert:
Set warning and alert times for each order. The controller will notify staff when an order is approaching its alert time.

Full API Control:
Want to integrate with your own system? Q-Call provides a comprehensive, secure API for easy integration for all queue and call actions.

Promotional Display

Since you'll have a captive audience, it's a great chance to show off some offers or brand promotion.

Q-Call has it covered with its built in promotional slideshow feature.

Built in promotion mode
The promotion display mode splits the screen between the called order display and a promotional area allowing you to engage with customers while they wait.

Complete Control
Complete control over the promotional display, from static images which fade in to full pan and zoom transitions.

Switch modes quickly
Need to switch quickly to a calling / called display? No problem, Q-Call can switch between modes in an instant with no need to restart or reconfigure the system.

Future Ready

Q-Call is a natural fit for kiosk environments wether now or in the future.

A simple, lightweight, secure API allows for easy integration with other systems.

We're happy to work with your POS or Kiosk provider to ensure seamless integration.